Technological Power (Knowledge)
Industry and Business Knowledge
Financial Service Sector
With more than 45 years of experience in the financial services sector, TIS has an impressive track record in providing business systems for major credit card companies, as well as banks, insurance companies, securities firms, and leasing companies. The payment service business, one of our strengths, has seen rapid growth in service-driven solutions that allow banks to issue debit cards to depositors. Going forward, we will embrace new payment methods, such as QR code and near-field communication (NFC), to increase our leadership position in the cashless era.
Public Sector
We are working on a number of systems that will serve as living-support infrastructure. These include disaster management information systems and local tax electronic filing systems for municipalities and government offices that operate nationwide. In addition, TIS supports the creation of safe and secure social infrastructure, including housing loan management systems for government-affiliated financial institutions, as well as systems for electricity, gas, and water supply.
Industry Sector
We provide solutions tailored to industry-specific requirements by utilizing business knowledge we have accumulated across multiple industries. These include manufacturing, logistics, services, food, telecommunications, and medical care. In addition, we help customers expand their businesses by making proposals that leverage our strengths, for example, by establishing an ERP-centered global accounting platform or strengthening customer contacts via digital marketing.
Blockchain
Blockchain, the fundamental platform technology behind crypto currencies, is a technology that ensures reliability by distributing transaction records to multiple computers, while allowing them to monitor each other. In addition to its own basic technology research, TIS is also working to create innovations through a capital and business alliance with U.S. blockchain developer R3, alliances with startups that provide sharing services using blockchain technologies, and so forth.
AI and Robots
Our AI service division embodies the knowledge and expertise we have gained and developed since the early 2000s in fields spanning machine learning, natural language processing, and other peripheral technologies. The division proposes plans and supports installation of AI business systems. We also focus our resources on R&D for the proprietary chat bot technology that helps streamline and automate customer services, as well as for cloud backend systems that coordinate the actions of multiple service robots.
RPA
Robotic process automation (RPA), which is used to automate routine white-collar tasks, is expected to be an effective tool to address labor shortages, reduce overtime, and so on. Leveraging its abundant knowledge about manufacturing business processes and various RPA products at home and abroad, TIS has a top-class track record in RPA implementation support among domestic system integrators.
IoT
In this era, when manufacturing is being transformed by IoT technologies, TIS uses its rich experience in the manufacturing industry to provide comprehensive IoT solutions that meet customers' needs. We offer a full spectrum of support services, ranging from the setup of edge computing systems consisting of sensors and IoT gateways, connection to existing business systems, and data storage and analytics on cloud and/or on premise, to data visualization on dashboard.
DevOps
DevOps is a method driven by agile software development to bring development and operations close together and reduce release cycle time. TIS provides a cloud-based virtual platform for DevOps development that fully mirrors the functionalities of physical devices (firewalls, routers, and the like) in real-life environments. Advanced verification capability with the virtual platform enables developers to build, test, and release software faster.
Business Partners
TIS works with hundreds of domestic business partners, including core partners, in order to secure stable human resources. We are building relationships of trust with these partners, while trying to enhance each other's productivity and service quality by sharing the management policies of TIS, information exchanges, and face-to-face communications at networking events. We have a support system for onsite project teams to drive projects by sharing partners' information and providing matching services to link them optimally, according to their needs.
Partner Code of Conduct
We ensure that our business partners comply thoroughly with TIS's information security policy and compliance rules. To ensure that every partner has the same policies in place, we hold regular meetings to explain our system development and operation rules, as well as appropriate morals and manners.
Securing Stable Human Resources
We work closely with offshore system development companies to access a pool of high-quality human resources, which enables rapid low-cost development, while maintaining reliable TIS quality. Particularly in China, we have a system that gives us priority assignment of skilled engineers through business partnerships with large offshore development companies that have a wealth of experience in Japanese projects.
Security Audit
Secure One Center, our internal security audit department, audits offshore development companies every six months to ensure equal or better quality of information security than that of Japan. In its audits, the department investigates potential information leakages to identify paths, audit logs, and so forth. Should a problem be found, TIS and offshore development companies would work jointly on measures to secure the development environment.
Service Managers
Our Service Managers are responsible for managing all projects, from enhanced development to maintenance and operation, as well as providing attractive products and services to customers. They aim to improve customer satisfaction as leaders in providing high service quality in ever-changing business environments. TIS works to foster talented human resources through ongoing participation in working groups, where participants would understand the role of Service Managers and acquire the required skills.
IT Architects
Our IT Architects play a role in providing technical support to develop systems that meet customers' needs, ranging from selection, design, and construction of optimal platforms to development process design and testing. At TIS, we conduct ongoing training for technical engineers to develop highly qualified IT Architects.
Fellows
Our Fellows are IT specialists at the pinnacle of technical excellence in TIS. With their exceptional knowledge and expertise gained through R&D activities, they swiftly propose and provide optimal solutions incorporating the latest technologies to customers. They also play a leading role in creating new markets by disseminating technical information widely to experts inside and outside the company.
Project Managers
At TIS, we work to improve the capabilities of all our Project Managers in a number of ways, including practical training using case studies and role-playing, as well as management skills training dedicated to large-scale projects.
Sharing Best Practices
Seeking to improve quality and productivity, we conduct opinion exchanges and debrief meetings to ensure that creative practices developed by onsite development, operation, and maintenance teams are shared throughout the company. The best practices shared are used for failure prevention and service quality improvements. This system continues to evolve with the addition of new practices.
Sharing Development Know-How
By documenting and sharing the agile development know-how and case examples from each department, we are working to improve our development skills in a way that reflects customers' requests promptly. In addition, to facilitate know-how sharing we have a technical support and Q&A site for employees called Canal, through which in-house experts respond to technical questions.