| Organizational Governance | 
                                    Organizational Governance |  | 
                           
                              | Human rights | 
                                    Due diligenceCrisis situations impacting human rightsAvoidance of complicityComplaint resolutionDiscrimination and vulnerable groupsCitizen and political rightsEconomic, social and cultural rightsBasic principles and rights in labor |  | 
                           
                              | Labor practices | 
                                    Hiring and hiring-related issuesWorking conditions and social safeguardsSocial dialogueHealth and safety in the workplacePersonnel instruction and training in the workplace |  | 
                           
                              | Environment | 
                                    Approaches to prevent pollutionUse of sustainable resourcesMitigating and dealing with climate changeEnvironmental protection, preserving biodiversity and restoring natural habitats |  | 
                           
                              | Fair business practices | 
                                    Approaches to prevent corruptionResponsible political tiesFair competitionPromoting social responsibility in value chainRespect for property rights |  | 
                           
                              | Consumer issues | 
                                    Fair marketing, information and contract executionProtecting health and safety of consumersSustainable consumptionServices and support for consumers as well as complaint and dispute resolutionConsumer data protection and privacyImproved access to required and indispensable servicesEducation and awareness |  | 
                           
                              | Community involvement and community development | 
                                    Involvement in the communityEducation and cultureJob creation and skill developmentDevelopment of technology and access to technologyWealth and income creationHealthSocially responsible investment |  |