Health Management
When employees are in good health-in both mind and body-and can work with peace of mind, they are better able to demonstrate their skills to the fullest degree.
TIS Health Management Policy
Committed to improving the quality of life (QOL) of employees, TIS will expand measures to enhance employees’ work-life balance and their physical and mental health.
Masakazu Kawamura
Managing Executive Officer and Division Manager of Human Resources SBU,TIS Inc.
１. Healthy mind and body
Health provides the foundation for all activities. TIS offers information and runs seminars to raise health literacy among employees and strives to keep working hours at an appropriate level so that each and every employee can maintain a healthy lifestyle and demonstrate their capabilities. Of note, through the work-interval system, which was introduced in fiscal 2020, ended March 31, 2020, TIS emphasizes the importance of sleep and drives home this message to employees.
２. Larger capacity for living life
To enhance the lives of employees, and by extension, their families, and create an environment in which employees stick with TIS and feel comfortable working for TIS, the Company introduced an employee welfare system that benefits families, as well, and also reinforced life plan support, including financial assistance, and a system to foster a good work-life balance.
３. Greater enthusiasm for work
To ensure the well-being of employees from a social perspective, it is vital that we create opportunities for activity and growth in the workplace. We will reinforce line care —that is, employee care overseen by managers who have daily contact with staff to improve the office environment and be available to talk with staff wishing to discuss mental health issues—to create an environment of mutual respect and understanding. We will also support career-oriented skill development and promote communication reforms with a one-on-one focus.
Recognized as a "White 500" enterprise for excellent health management for seven consecutive years
The Ministry of Economy, Trade and Industry (METI) and the Nippon Kenko Kaigi recognize companies that implement excellent health management practices to address health issues and promote health. TIS was recognized as a "White 500" enterprise (Large Enterprise category) for the seventh consecutive year. This means that TIS is regarded as one of the top 500 companies practicing excellent health management.
The Health & Productivity Management Alliance is an association of 148 companies and organizations (as of June 30, 2023) with a shared vision, which is "To revitalize Japanese companies and achieve sustainability of company-run health insurance societies by promoting employees' well-being." The Alliance aims to take data-driven approaches to identify issues, implement solutions, and evaluate measures thus taken by promoting health collaboration between companies and health societies. By consistently implementing the PDCA cycle based on a data health plan, the Alliance will design a model for health and productivity management, co-create solutions to make the model work, and implement the solutions in the industrial world. TIS is a participant in this alliance.
TIS’s Health Management Story
The Group have positioned “sustainable engagement” as the cornerstone of our human resources strategy.
To realize our management strategy, it is essential that our employees are motivated to make voluntary contributions and achieve high professional results.
TIS’s health management policy emphasizes investment in health from the three perspectives of “organizational development,” “health promotion,” and “welfare,” with the aim of increasing employee engagement as a management priority.
In fiscal 2024, we revised our health management system to include more tracking indicators and strengthen the PDCA cycle.
Main benefits of health management measures
＜Final performance indicators for health investment＞
We have established four final performance indicators for our health investments: "Job Satisfaction Survey," "Organizational Health Survey," "Presenteeism," and "Absenteeism."
We also monitor employee work engagement using interim indicators.
Individual job satisfaction levels are on an upward trend, with improvements in employees' understanding of their expected roles, the ability to leverage their strengths, and their feelings of growth. The percentage of employees working in less-than-perfect conditions (presenteeism) also improved. On the other hand, the rate of absenteeism due to illness worsened compared with the previous year. However, this indicates an improvement in literacy, as more employees now focus on recovering from illness.
The number of respondents and subjects for each survey is listed in 'Effect of Main efforts.'
- Employee awareness survey (Response rate: 75% in fiscal 2024)
Percentage of respondents who answered "Generally, the company is a good place to work" in an awareness survey aimed at understanding the current status of employee job satisfaction. - Organizational health survey
Company-wide average of four items from TIS's original survey (12 questions, to be answered on a five-point scale) that have a particularly strong impact on employee performance. - Presenteeism
Productivity decline rate calculated using self-assessment of work productivity score for the past four weeks assuming work productivity score in full health condition is 10 points - Absenteeism
Percentage of employees taking time off due to illness. - Work Engagement
Vitality: Percentage of employees who responded positively to "I feel a sense of vitality when working"
Enthusiasm: Percentage of employees who responded positively to "I work with enthusiasm"
Devotion: Percentage of employees who responded positively to "I am devoted to my work"
Click here for the results of the efforts：Effect of main efforts
Improving Health Literacy
At TIS, we deliver a constant stream of information and provide opportunities for learning to encourage employees to take more of an interest in their health and enable them to effectively utilize the vast array of health information that is made available. In addition, we seek to energize communication across the generational divide and cultivate an open, unified structure and a workplace environment that employees find comfortable and safe.
Key approaches to improve health literacy
- Self-care (e-learning, health seminars): All employees
TIS offers seminars and e-learning programs to help people learn how to identify and acquire knowledge about correct health information, as well as to understand and improve their own health status, both physically and mentally.
Examples: Improvement of eating habits, countermeasures against stiff shoulders and back pain, health maintenance in VDT environments, mindfulness, ABC Theory, etc. - Line care (group training): Required for executives and managers
TIS provides group training, focusing on work, on effective ways to help subordinates understand their roles and improve their performances at work while feeling a sense of growth, as well as mental health measures and ways of thinking and interacting that help prevent harassment. - Cross 1-on-1
This initiative supports employees from the same department, regardless of hierarchical differences, in addressing and resolving workplace concerns and challenges.
Health Check
In accordance with legal requirements, we arrange annual health check-ups for all employees. For employees aged 35 and over who wish to participate, we also offer additional comprehensive medical exams (subject to certain conditions). Furthermore, we provide subsidies for various medical screenings.
Key procedures/tests eligible for financial assistance
- Annual health check
- Subsidies for screenings related to female-specific cancers, lung cancer, stomach cancer, and brain examinations
- Cancer and H. pylori antibody tests by post
- Periodontal disease risk tests
- Specific health guidance for people aged 37 and older
- Individual support for insured persons at high risk of developing severe adult diseases
- Subsidies for costs of vaccines available domestically
Stress Check
All employees undergo a stress check once a year, as required by law, to prevent a possible deterioration in the mental health of workers. The stress check is done online, and employees can confirm results upon completion of the questionnaire. Opportunities are provided for anyone who wishes to consult with an occupational physician or a public-health nurse about dealing with stress.
In addition, we analyze results at the organizational level and provide explanations to each department in conjunction with our organizational health survey. This enables us to integrate the findings into our organizational improvement initiatives.
Health Management and Improvement Structure
With health consultation offices in Tokyo, Nagoya, and Osaka, TIS’s field departments, human resource department, and occupational health staff work together to support employees. We provide consultation on daily occurrences of physical and mental disorders and diseases, as well as suggestions on improving lifestyle habits.
Collabo-Health (health insurance association)
In cooperation with its health insurance association, TIS encourages employees to take a greater interest in their own health and implements various programs to promote good health.
We also provide care for dependents.
Key Collabo-health measures
- Anti-smoking campaign
- Stretching seminars
- Distribution of videos to encourage team communication and physical exercise
- Distribution of infection prevention goods (disinfectant, washing products, etc.)
- Walking events (using smartphone application)
- Mental health counseling
- Training program aimed at developing and strengthening resilience
- Individual counselling program for neck, shoulder, and lower back pain
- Dissemination of childcare information
- Paid mediation on medication
- Product exchange mediation service using a point system
- Support for product redemption and purchase of health promotion goods using a points-based system
- Provided smartphone app related to health promotion
- Free health-related videos and e-books
Efforts to enhance capacity to live well
Capacity to live well is a crucial element for ensuring that our employees can maintain full physical and mental health while working. We develop programs and carry out initiatives to ensure they can lead a rich and happy life during and beyond their career with us.
＜Major initiatives＞
●Welfare
We provide non-statutory welfare services that employees can use according to their stage in life. From child rearing and family care assistance to educational support, our service options are specifically tailored to our employee needs. We encourage employees to use them by periodically sending out information on special discounts and offers. (Non-statutory welfare services are available to employees after retirement and to their families as well.)
We also offer various corporate discount programs and services to enhance employees' leisure time.
●Programs that contribute to asset building and life stability
We support employees’ asset building through programs such as the Employees’ Shareholding Association and Employee Savings Plan , and work to expand Group insurance programs as an emergency safety net.
In fiscal 2020, we began offering long-term disability (LTD) insurance to address the risk of unexpected illness or injury impacting employees’ financial security.
This LTD plan is designed to ensure a certain degree of coverage from the company when their income declines due to long-term treatment, sequelae, or other factors; employees can choose to add their own additional coverage at three levels.
We hold an annual information session on this insurance as part of our financial wellness program; more than 40% of employees are now enrolled in LTD coverage.
●Retirement plans
TIS offers defined contribution (DC) pension plans and DC matching contribution plans, and discloses monitoring reports and investment-related evaluations to employees.
To broaden employee’s options for managing their retirement savings, we offer a variety of savings and investment vehicles and conduct reviews of those vehicles periodically. We also offer continuing investment education and free financial planning consultations to enhance their financial literacy and help them plan for the future.
These continuous efforts have been recognized by external parties, earning us the DC Excellent Company award in both the "Ongoing Investment Education" and "Plan Management (Governance)" categories.
■DC Excellent Company Award from the Japan DC & iDeCo Association.
Won 2020 Award in the Continuing Investment Education category
Won 2022 Award in the Institutional Management (Governance) category
*TIS is the first company to win awards in both categories.